We understand that you cannot afford to have your handler out of service for any length of time. Consequently, not only do we have most of our replacement parts in inventory, we typically ship them the same day by 2:00 p.m. If possible, we may be able to purchase a part from a supplier local to you, so you don’t have to wait for a the part to be shipped by us.
Please call us with your service questions, and we will help you troubleshoot your problem; and determine which replacement part, or what repair you require. Click here for a copy of our Operating Manual.
FOR SERVICE OR REPLACEMENT PARTS CALL:
1-800-422-AXIS (2947) 8:00 a.m. to 4:30 p.m. Eastern Time
or e-mail us at: firstname.lastname@example.org
We ship most parts by 2:00 p.m. the same day requested